View Deleted User Accounts

Overview

After a Workflow user account is deleted, that user account displays in the Deleted Users tab where that user account may be restored. A restored Workflow user account has the same status as when it was deleted. When a Workflow user account is restored, the person assigned to that user account may log on to Workflow if that user account is of Active status.

View All Deleted Workflow User Accounts

Workflow displays all Workflow user accounts in one table that Workflow Administrators throughout your organization have deleted. This makes it easy to manage deleted Workflow user accounts.

Your Workflow user account or group membership must have the "Users: View Users" permission to view the list of deleted users unless your user account has the Make this user a Super Admin setting selected.

See the Users permissions or ask your Workflow Administrator for assistance.

Follow these steps to view all Workflow deleted user accounts in your organization:

  1. Log on to Workflow.

  2. Click the Admin option from the top menu. The Users tab displays.

  3. Click the Deleted Users tab.

"Deleted Users" tab displays all deleted Workflow users in your organization

The Deleted Users tab displays the following information in tabular format about deleted Workflow user accounts:‌

  • Username: The Username column displays the username associated with the deleted Workflow user account.

  • Full Name: The Full Name column displays the full name associated with deleted Workflow user account.

  • Avatar: The Avatar column displays the avatar image for the deleted Workflow user account. If there is not an avatar image for the deleted Workflow user account, that person's full name initials display. See Change Your User Avatar.

  • Status: The Status column displays one of the following statuses for the deleted Workflow user account:

    • Active: An Active Workflow user account is one in which a person can use his or her user account to log on to Workflow. Note that deleted Workflow user accounts cannot be used to log on.

    • Inactive: An Inactive Workflow user account is one in which a person cannot use his or her user account to log on to Workflow regardless of whether the account is deleted.

  • Modified: The Modified column displays the date and time the deleted Workflow user account was last modified. The time zone setting to display the time is according to the Workflow instance unless your user profile's Time zone setting is specified.

  • Created: The Created column displays the date and time the deleted Workflow user account was created. The time zone setting to display the time is according to the Workflow instance unless your user profile's Time zone setting is specified.

  • Last Login: The Last Login column displays the date and time the deleted Workflow user last logged on to Workflow. If the Workflow user account has not logged on, the following indicator displays: n/a. The time zone setting to display the time is according to the Workflow instance unless your user profile's Time zone setting is specified.

Search for a Deleted Workflow User Account

Use the Search field to filter deleted Workflow user accounts that display.

No Deleted Workflow User Accounts?

If no Workflow user accounts are deleted, the following message displays: No Data Available.

Restore a Deleted Workflow User Account

Follow these steps to restore a deleted Workflow user account:

  1. View all Workflow user accounts. The Users tab displays.

  2. Click the Deleted Users tab. All deleted Workflow user accounts display.

  3. Click the Restore User icon for the Workflow user account to restore. The Caution screen displays to confirm the restoration of the Workflow user account.

  4. Click Confirm. The following message displays: The user was restored. This Workflow user account moves from the Deleted Users tab to the Users tab. The person assigned to that Workflow user account may log on to Workflow if that user account is of Active status.

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